At taya36, your privacy is not an afterthought — it is a core part of how we build and operate our platform. This Privacy Policy explains exactly what personal data taya36 collects, why we collect it, how we use it, and what rights you have as a Filipino player on our platform.
These cards summarize the key points of taya36's approach to data privacy. They are not a substitute for the full policy below — please read the complete document for all details.
taya36 uses SSL encryption, two-factor authentication, and industry-standard security protocols to protect your personal and financial data at all times. Your information is never sold to third-party marketers.
taya36 only collects data that is necessary to operate the platform, verify your identity, process payments, and comply with Philippine regulatory requirements. We are transparent about every category of data we collect and why.
As a taya36 player, you have the right to access, correct, and request deletion of your personal data. You can also object to certain types of data processing and withdraw consent at any time, subject to legal obligations.
taya36 processes personal data in accordance with the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and all applicable implementing rules and regulations issued by the National Privacy Commission (NPC).
taya36 uses cookies and similar technologies to improve your experience, remember your preferences, and analyze platform usage. You can manage your cookie preferences at any time through your browser settings.
taya36 will only send you marketing communications if you have explicitly opted in to receive them. You can unsubscribe from marketing emails at any time. We do not share your contact details with third-party advertisers.
IMPORTANT: This Privacy Policy applies to all personal data collected by taya36 through the taya36.app website and any related mobile applications, services, or platforms operated by taya36. By registering an account or using the taya36 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein.
1.1 taya36 ("taya36," "we," "us," "our") is committed to protecting the privacy and personal data of all players and visitors who use the taya36 platform. We understand that Filipino players trust us with sensitive personal and financial information, and we take that responsibility seriously.
1.2 This Privacy Policy describes in detail how taya36 collects, uses, stores, shares, and protects your personal data. It also explains the rights you have under Philippine data privacy law and how you can exercise those rights.
1.3 This Privacy Policy should be read alongside taya36's Terms & Conditions, which are available at taya36.app/terms-conditions, and our Responsible Gaming Policy, available at taya36.app/responsible-gaming.
1.4 taya36 processes personal data in compliance with Republic Act No. 10173, the Data Privacy Act of 2012 of the Philippines ("DPA"), and its Implementing Rules and Regulations, as administered by the National Privacy Commission ("NPC").
2.1 For the purposes of the Data Privacy Act of 2012, taya36 is the personal information controller responsible for the personal data collected through the taya36 platform.
2.2 taya36 has appointed a Data Protection Officer ("DPO") who is responsible for overseeing compliance with this Privacy Policy and applicable data privacy laws. Contact details for the DPO are provided in Section 15 of this Policy.
2.3 Where taya36 engages third-party service providers to process personal data on its behalf, those providers act as personal information processors and are bound by data processing agreements that require them to process data only in accordance with taya36's instructions and applicable law.
3.1 taya36 collects the following categories of personal data from players and platform users:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full legal name, date of birth, government-issued ID number | Account registration, KYC verification, age verification |
| Contact Data | Email address, Philippine mobile number, residential address | Account communication, support, regulatory compliance |
| Financial Data | GCash number, bank account details, transaction history | Payment processing, fraud prevention, AML compliance |
| Technical Data | IP address, device type, browser type, operating system | Platform security, fraud detection, service improvement |
| Usage Data | Games played, bets placed, session duration, login history | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Support chat logs, email correspondence, feedback submissions | Customer support, dispute resolution, quality assurance |
| Marketing Preferences | Opt-in/opt-out status, preferred communication channels | Sending promotional communications where consented |
3.2 taya36 does not collect sensitive personal information as defined under the DPA (such as health data, political opinions, or religious beliefs) unless specifically required by law or with your explicit consent.
3.3 Where you choose not to provide certain personal data, taya36 may be unable to provide you with some or all of its services. For example, failure to complete KYC verification will prevent withdrawal processing.
4.1 taya36 collects personal data through the following means:
5.1 taya36 uses your personal data for the following purposes:
5.2 taya36 will not use your personal data for any purpose that is incompatible with the purposes described in this Privacy Policy without first obtaining your consent or as otherwise permitted by applicable law.
6.1 taya36 processes your personal data on the following legal bases under the Data Privacy Act of 2012:
7.1 taya36 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. taya36 may share your personal data with the following categories of recipients:
7.2 All third-party service providers engaged by taya36 are required to process personal data only in accordance with taya36's instructions and applicable Philippine data privacy law. taya36 conducts due diligence on third-party processors to ensure adequate data protection standards are maintained.
7.3 taya36 will not disclose your personal data to any third party except as described in this Privacy Policy or as otherwise required or permitted by applicable law.
8.1 taya36 retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
8.2 In general, taya36 retains account and transaction data for a minimum of five (5) years following account closure, in accordance with Philippine AML regulations and PAGCOR licensing requirements. Identity verification documents are retained for the same minimum period.
8.3 Where you have opted in to marketing communications, taya36 retains your marketing preferences until you withdraw consent or request deletion of your data.
8.4 Technical and usage data collected through cookies and analytics tools is generally retained for a shorter period, as specified in Section 9 of this Policy.
8.5 Upon expiry of the applicable retention period, taya36 will securely delete or anonymize your personal data in accordance with its data retention and disposal procedures.
9.1 taya36 uses cookies and similar tracking technologies (including web beacons, pixel tags, and local storage) to enhance your experience on the taya36 platform, remember your preferences, and analyze how the platform is used.
9.2 taya36 uses the following categories of cookies:
9.3 You can manage your cookie preferences at any time through your browser settings. Please note that disabling certain cookies may affect the functionality of the taya36 platform. Instructions for managing cookies in common browsers are available through your browser's help documentation.
9.4 taya36 does not use cookies to collect sensitive personal information or to track your activity on third-party websites outside of the taya36 platform.
10.1 taya36 implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, destruction, or disclosure. These measures include:
10.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, taya36 will notify the National Privacy Commission and affected players in accordance with the requirements of the Data Privacy Act of 2012 and its Implementing Rules and Regulations.
10.3 While taya36 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the security of your taya36 account credentials. taya36 will never ask for your password via email, live chat, or telephone.
11.1 Under the Data Privacy Act of 2012 of the Philippines, you have the following rights with respect to your personal data held by taya36:
11.2 To exercise any of the rights described above, please contact taya36's Data Protection Officer using the contact details provided in Section 15 of this Policy. taya36 will respond to all data privacy rights requests within thirty (30) days of receipt, in accordance with the requirements of the DPA.
11.3 taya36 may need to verify your identity before processing a data privacy rights request to ensure that personal data is not disclosed to unauthorized persons.
Note for Filipino Players: Your rights under the Data Privacy Act of 2012 are enforceable in the Philippines. If you believe taya36 has not handled your personal data correctly, you have the right to file a complaint with the National Privacy Commission (NPC). taya36 is committed to cooperating fully with the NPC in any investigation or inquiry.
12.1 The taya36 platform is strictly intended for adults aged 21 years and above. taya36 does not knowingly collect personal data from individuals under the age of 21.
12.2 If taya36 becomes aware that it has inadvertently collected personal data from an individual under the age of 21, it will take immediate steps to delete that data and close the associated account. Any funds deposited by an underage individual will be returned to the original payment method.
12.3 If you are a parent or guardian and believe that your child has registered an account with taya36, please contact us immediately at [email protected] so that we can take appropriate action.
13.1 taya36 primarily processes personal data within the Philippines. Where it is necessary to transfer personal data to recipients located outside the Philippines — for example, to international game software providers or cloud infrastructure providers — taya36 will ensure that appropriate safeguards are in place to protect your personal data in accordance with the Data Privacy Act of 2012.
13.2 Such safeguards may include contractual clauses approved by the National Privacy Commission, binding corporate rules, or transfers to countries that have been assessed as providing an adequate level of data protection.
13.3 By using the taya36 platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines, subject to the safeguards described in this section.
14.1 taya36 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The "Last Updated" date at the top of this page will be revised whenever material changes are made.
14.2 Where changes to this Privacy Policy are material, taya36 will notify registered players via email or platform notification at least seven (7) days before the changes take effect. Your continued use of the taya36 platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
14.3 taya36 encourages you to review this Privacy Policy periodically to stay informed about how we protect your personal data. The most current version of this Privacy Policy is always available at taya36.app/privacy-policy.
15.1 If you have any questions, concerns, or requests relating to this Privacy Policy or taya36's data processing practices, please contact our Data Protection Officer:
taya36 Data Protection Officer
Email: [email protected]
Platform: taya36.app
Support Hours: 24 hours a day, 7 days a week
15.2 taya36 aims to respond to all privacy-related inquiries and data rights requests within thirty (30) days of receipt. For complex requests, taya36 may extend this period by a further thirty (30) days, in which case you will be notified of the extension and the reasons for it.
15.3 If you are not satisfied with taya36's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines. Whether you're in Manila, Cebu, Davao, Quezon City, Makati, or anywhere else in the Philippines, the NPC is available to assist with data privacy complaints.
Your data is protected, your privacy is respected, and your gaming experience is our priority. Join hundreds of thousands of Filipino players who trust taya36 every day.
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